Q:Is your company a factory or a trading company?
A:We are a factory agent with seven years of credit and good service, as well as a metal raw material processing manufacturer.We are a manufacturer and a trading company.
Q:If the guest 's demand for materials is small, can you supply it?
A:Our company supply the metal materials have certain minimum quantity, if the guest dosage is small, we can according to our inventory materials in consultation with actual situation at that time, as far as possible to provide for the guests.
Q:The guest needs material samples,Can you supply them?
A:We can provide the material samples, if the guest need the quantity of material in our company rules the sample number range, the material we can offer free samples, but the guest need to pay material samples of international transportation cost, so we will thank you very much.
Q:How long does your usual delivery schedule take?
A:Prompt delivery, or delivery under contract, usually takes 30-35 days.
Q:What is your payment terms ?
A:Commonly two payment term for new customers:
1)30% T/T as deposit , 70% balance against B/L copy;
2)100% Irrevocable L/C at sight;
If you need any other terms, we will try our best to negotiate with you.
Q:What about your after-sales service?
A:We will provide after sales service, if you found in the using process of our metal raw materials there is any question, please feel free to contact us, we will as much as possible to serve you as soon as possible to solve the problem for you.
Last,We warmly welcome clients from all over the world to cooperate with us and develop worldwide market together. Also we hope we can have chance to establish long-term business relationship with you on the basis of mutual benefits.